Refund and Return Policy
Thank you for shopping at
Glow Glan Pharmaceutical.
If, for any reason, You are
not completely satisfied with a purchase We invite You to review our policy on
refunds and returns.
The following terms are
applicable for any products that You purchased with Us.
Your Order Cancellation
Rights
We will be able to accept
order change or cancellation requests any time before we ship your order.
Unfortunately, we cannot cancel orders once the shipment is out of our
warehouse for delivery.
In order to exercise Your
right of cancellation, You must inform Us of your decision by means of a clear
statement. You can inform us of your decision by:
·
By email: glowglanpharmaceutical@gmail.com
Conditions
for Returns
In order for the Goods to
be eligible for a return,
If you receive a product
which is not as per the specifications ordered by you i.e.
·
Wrong size,
·
wrong quantity,
·
defective or significantly
different from the description given by the merchant.
You are completely
protected. You can write us with all desired details and description of
the defect via mail at glowglanpharmacetical@gmail.com
If you have received a
damaged product or empty parcel or any product is missing, please contact us
within 24hours receiving the order.
Your
refunds/credits/replacements will be processed on the basis of the condition of
the return’s shipment sent by you and products inside the packaging.
Do ensure that:
Original tags & packaging is intact. Seal is not broken.
We reserve the right to
refuse returns of any merchandise that does not meet the above return
conditions in our sole discretion.
Returning Goods
You are responsible for the
cost and risk of returning the Goods to Us. You should send the Goods at the
following address:
Uncha Gaon Road, Near
Punjabi Dharmashala, Ballabgarh, Faridabad 121004, Haryana
We cannot be held
responsible for Goods damaged or lost in return shipment. Therefore, We
recommend an insured and trackable mail service. We are unable to issue a
refund without actual receipt of the Goods or proof of received return
delivery.
Refund
All credit card & net
banking transactions will be repaid using the same route; which means if you
have made your transaction using Net banking facility, the net value of your
order will be refunded back into your bank account. This will take 30-45
working days from the time the returns are received and approved at the
warehouse.
Contact Us
If you have any questions
about our Returns and Refunds Policy, please contact us:
·
By email:
glowglanpharmaceutical@gmail.com